Effective Date: 12/6/23

Welcome to tungspoints.com. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from tungspoints.com.

Information We Collect

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

When you purchase or attempt to purchase through the site, we collect certain information from you, including your name, billing address, shipping address,  email address, and phone number. We refer to this information as “Order Information”. (Note that payment information is collected through a third-party service such as PayPal or Stripe, for added security, and is not stored with us.

How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Your Privacy Matters to Us

We value your trust and privacy, and want you to know that we’re absolutely committed to keeping your personal info just between us. That means we promise not to sell your data to anyone else, or let other companies use it for their own purposes. We collect your information only to make your experience with us better, nothing more. It’s important to us that you feel secure and respected whenever you use our services. We’re always here to be open and honest about how we handle your information.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WordPress to power our online store–you can read more about how WordPress uses your Personal Information here: [Link to WordPress Privacy Policy]. We also use Google Analytics to help us understand how our customers use the site — you can read more about how Google uses your Personal Information here: [Link to Google Privacy Policy].

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do Not Track

Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a resident of certain territories, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via this form, or by mail using the details provided below:

PO Box 754, Ojai, CA 93024