Effective as of 12/6/24
TungsPoints.com is committed to ensuring the protection and privacy of your personal data. In compliance with the General Data Protection Regulation (GDPR), this page provides instructions on how you can request the deletion of your personal data that we have collected and stored.
Understanding Your Rights
Under the GDPR, you have the right to request the deletion of your personal data, also known as the ‘right to be forgotten’. This right enables you to request the erasure of your personal data from our records, subject to certain conditions.
Data Eligible for Deletion
You can request the deletion of data including, but not limited to:
- Personal identification information (name, email address, etc.)
- Billing and shipping information
- Transaction history
- User-generated content on our platform
- Any other personal data collected through TungsPoints.com
Please note that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. For instance, we are unable to delete data that is required for compliance with a legal obligation or for the establishment, exercise, or defense of legal claims.
How to Request Data Deletion
- Submit a Request: Contact us here with the subject line “Data Deletion Request”. Please provide sufficient information to allow us to identify you and locate your data in our system.
- Verification: For security purposes, we may need to verify your identity before proceeding with your request. This is to ensure that personal data is not deleted at the request of someone other than the data subject.
- Processing Your Request: Once your identity is verified, we will process your data deletion request in accordance with GDPR requirements. We will respond to your request within one month of receipt. In cases where the request is particularly complex or we receive a number of requests, this period may be extended by two further months.
If you have any questions about how to request the deletion of your personal data, or have concerns about how your data is being handled, feel free to contact us at:
PO Box 754, Ojai, CA 93024, or through our contact form.