Learning Platform Help

Our learning platform should be easy and intuitive, but there are certain points we wanted to make sure were clear. Please review the following notes or short videos if you need any help understanding the platform.

Accessing the Platform

This video covers:

  • How to get started
  • How to set my password
  • How to login
  • How to reset my password

Taking a Course & Navigating Video Lessons

This video covers:

  • How to access my courses
  • How to access the lesson videos
  • How to record my progress
  • How to jump to a particular topic within in a video
  • How to move between videos
  • How to complete the course

Using the Lesson Page

This picture shows how to navigate a video lesson page.

Click the photo to enlarge.

Jumping to a Topic Within the Video

This pictures shows how to jump to any topic within a video, simply by clicking on the Chapters Button.

Using the Transcript Search Feature

Our platform now enables you to search on an automated transcript to find words mentioned in the class, and jump to the section desired. Here is an example.

press transcript button
using transcript feature

Accessing Your Certificate

This video covers:

  • How to download my certificate
  • How to change or correct my licensing information
  • How to generate certificates for multiple licensing bodies

I Still Have a Question

We're sorry you are having trouble. If you have not had a chance, please review the issues and questions listed above. If you are still stuck, feel free to contact us and submit your issue here:

Contact Learning Platform Support